PRIVACY POLICY WEBSITE

1. Introduction.

  • a. Web Site Owner. Erli Technologies LLC (“Erli”) is the owner of this web site (“Erli Web Site”). Erli can be contacted by mail at 175 SW 7th Street, Miami, Florida 33130, by phone at (786) 602-4284, or support@erlipay.tech This online privacy notice discloses Erli information practices for this Erli Web Site, including what type of personal identifiable information is requested to make a purchase, how the information is used, and with whom the information is shared.

  • b. Web Site Visits. In general, you can visit the Erli Web Site without disclosing any personal information. Erli analyzes the data gathered from Web Site visits for trends and statistics, and then Erli discards the gathered data.

  • c. Web Site Transactions. At times, Erli will need personal information regarding a User or a prospect to be able to offer the services. For example, to process an order or provide a subscription, Erli may need to know a user mailing address, e-mail address and bank account information. It is Erli’s intent to inform you before Erli collects personal information, such as user’s name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, Erli will respect your wishes.

2. Personal Information That May Be Collected.

  • a. Identifying Information. To access designated subscriber services and/or restricted areas within the Erli Web site, Erli will request a user to provide certain personal identifying information, which may include name, postal address, e-mail address, screen name, password, and telephone number. Erli may request additional information necessary to establish and maintain the User’s account.

  • b. Service Quality Monitoring. Some Web site transactions may require a User to telephone Erli, or Erli to call the customer. Erli will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Users should be aware that it is Erli’s practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.

  • c. Lost or Stolen Information. If a user’s password is lost or stolen, the User should promptly notify Erli to enable Erli to cancel the lost or stolen information and to update its records with a changed password.

  • d. Links to Other Web Sites. An Erli Web site may contain links to other web sites. Erli is not responsible for the privacy practices or the content of those other Web sites.

3. Uses Made of the Information.

  • a. Limited Uses Identified. Without the User’s prior consent, Erli will not use your personal identifiable information for any purpose other than that for which it is submitted. Erli uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Erli also processes billing and business requests related to Erli Web Site participation.

  • b. Marketing Uses. Erli reserves the right to provide User with information about Erli’s Web site, Erli products and services, and related information in which User has indicated an interest.

  • c. Stored Information Uses. Erli stores and retains the information provided by User. Stored information is used by Erli and Erli agents: to support User interaction with the Erli Web site; to deliver customer services and or to contact customer again about other services.

  • d. Online Advertising. Some companies that help Erli deliver interactive on-line advertising, such as banner ads, may collect and use information about Erli’s Users to help Erli better understand the types of advertising or promotions that are most appealing to Erli’s User. After it is collected, the information is aggregated so it is not identifiable to a specific individual.

4. Disclosure of the Information.

  • a. Within Corporate Organization. Erli may share your personal information within the Erli corporate organization.

  • b. Mergers and Acquisitions. Erli never shares, sells, or rents your personal information without prior notice to User and the opportunity to opt-out.

  • c. Agents. Erli employs or engages other companies and individuals to perform business functions on behalf of Erli. These persons are provided with personal identifying information required to perform their functions but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, processing transactions, analyzing data, providing operational assistance, processing ACHs and other bank transfers, and providing User services.

  • d. Marketing Analysis by Third Parties. Erli reserves the right to disclose to third-parties personal information about Users for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual User.

  • e. Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders.

5. Use of Computer Tracking Technologies.

  • a. No Tracking of Personal Information. Erli’s Web Site(s) are not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs Erli does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provide better services for the public. The statistics gathered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

  • b. Use of Cookies. Erli collects non-identifiable and personal information using various technologies, including “cookies.” A cookie is an alphanumeric identifier that a Web site can transfer to User’s hard drive through User. The cookie is then stored on customer’s computer as an anonymous tag that identifies the customer’s computer, but not the User. Cookies may be sent by Erli or its third-party vendors. Customer can set its browser to notify User before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customers may also set their browser to turn off cookies; however, some Web sites may not then work properly.

  • c. Use of Web Beacon Technologies. Erli may also use Web beacon or other technologies to better tailor its Web site(s) to provide better User service. If these technologies are in use, when a visitor accesses these pages of the Web site, a non-identifiable notice of that visit is generated which may be processed by Erli or by its suppliers. Web beacons usually work in conjunction with cookies. If User does not want cookie information to be associated with customer’s visit to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

  • d. Collection of Non-Identifiable Information. Erli may collect non-identifiable information from user visits to the Erli Web site(s) to provide better User service. Examples of such collecting include traffic analysis, such as tracking of the domains from which users visit or tracking numbers of visitors; measuring visitor activity on Erli Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” Erli or its contractors may use this data to analyze trends and statistics.

  • e. Collection of Personal Information. Erli collects personal identifying information from User during the opening of an Erli Account and or a transaction. Erli may extract some personal identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Erli understand trends and patterns. This information is not reviewed at an individual level.

6. Information Security.

  • a. Commitment to Online Security. Erli employs physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All Erli agents and contractors with access to personal information on the Erli web site(s) are also bound to adhere to Erli security standards.

  • b. No Liability for Acts of Third Parties. Erli will exercise all reasonable efforts to safeguard the confidentiality of User personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Erli shall not be liable for unauthorized disclosure of personal information due to no fault of Erli including, but not limited to, errors in transmission and unauthorized acts of Erli staff and third parties.

7. Privacy Policy Changes and Opt-Out Rights.

  • a. Changes to Privacy Policy. This privacy notice was last updated on November 13, 2023. Erli reserves the right to change its privacy policy statement at any time. Notice of any material change will be posted on the Erli Web site home page for thirty (30) days prior to the implementation of such change.

  • b. Opt-Out Right. Users and prospective customers have the right at any time to cease permitting personal information to be collected, used, or disclosed by Erli and/or by any third parties with whom Erli has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Erli via support@erlipay.tech or certified postal mail. After processing the cancellation, Erli will delete User or prospect customer’s personal information from its database and close your Erli Account.

8. Access Rights to Data.

  • a. Information Maintained by ERLI. Upon User’s request, Erli will provide a reasonable description of User’s personally identifiable information that Erli maintains in its data bank. Erli can be contacted by e-mail at support@erlipay.tech or certified postal mail at 175 SW 7th Street, Miami, Florida 33130.

  • b. Corrections and Changes to Personal Information. Help Erli to keep your personal information accurate. If your personal information changes, or if you note an error upon review of your information that Erli has on file, please promptly e-mail Erli at support@erlipay.tech and provide the new or correct information.

9. Accountability.

  • a. Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Erli compliance with this privacy policy, you may contact Erli by e-mail at support@erlipay.tech If Erli is unable to resolve your complaint to your reasonable satisfaction or if User does not receive acknowledgment of an inquiry, Users may elect to proceed by contacting Erli’s customer support through Erli’s website.

  • b. Terms of Use. If User chooses to subscribe to Erli’s services, User´s action is hereby deemed acceptance of Erli practices described in this policy statement. Any dispute over privacy between customer and Erli is subject to the provisions of this notice and to Erli’s Terms of Use Agreement, which is hereby incorporated herein, and which can be read at Erli’s website: https://erlipay.tech/terms-of-use-mobile-application/